Experience More !

At Latino Community Credit Union, we’re committed to enhancing your EXPERIENCE. That’s why we’re excited to bring you MORE this September 2024.

Over the next few months, we will elevate our credit union to provide you with even more convenience, services, and control over your accounts. This new experience isn’t just about change; it’s about empowerment. We’re dedicated to delivering improved security measures, enhanced services, and greater account management convenience. Every aspect of Experience More is geared towards equipping you with the tools you need to achieve your financial goals.

Keep reading and explore how your financial well-being is our top priority. We also invite you to experience more with us by visiting this page regularly. Here you will find all the latest updates before, during, and after this innovative period we are thrilled to share together.

Experience More

What is Experience More?

Experience More is the period of growth and empowerment at Latino Community Credit Union. During this period, members will experience a series of upgrades, changes, and software enhancement aimed at providing you with new and improved products and services.

When will upgrades take place?

Effective September 2024, members will be able to manage their accounts with more ease and enjoy better products and services.

Are my accounts safe and secure?

Yes, as a top priority for us, your accounts and funds will remain safe and secure throughout all upgrades.

Will my personal information be safe and secure?

Yes, we will continue to maintain industry best practices to safeguard members’ sensitive information throughout the upgrades.

What should be expected prior to September?

Upgrades will enable LCCU to operate more efficiently and provide new functionality and benefits but expect some service interruptions.

What should be expected after September?

Expect more benefits and new features. Our ATMs, Cards, Statements, and Mobile App will also have a new look.

How can we best prepare for September?

We invite you to update your personal details like email, phone number, and home address to keep your accounts active with the most up-to-date contact information. If not already signed up, we also recommend enrolling in e-statements to download and archive your statements for records.

Will there be more communications and updates?

Yes, to keep you informed every step of the way, we'll be sending key information about any changes via email, social media, and mail. We also recommend visiting this webpage often before, during, and after September to get the latest updates.

Will I have access to my accounts during this period?

Yes, access to your accounts at our branches and through your member access will remain the same.

Will branch hours be affected during this period?

No, our branch and contact center hours will remain the same:

Monday – Thursday: Open from 9:00 am to 5:00 pm

Fridays: Open from 9:00 am to 6:00 pm

A message from the LCCU staff:

While much of the work will happen behind the scenes, we understand that there may be brief disruptions. Rest assured; we’re working diligently to ensure these upgrades are as seamless as possible for you. We apologize in advance for any inconveniences this may cause and sincerely appreciate your patience throughout this process.

Wait times for our Contact Center and at our branches may be longer than normal as we assist members with our new and improved services. Be sure to check back frequently, as we’ll be updating this page regularly.

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Experience More

A message from the LCCU staff:

Wait times for our Contact Center and at our branches may be longer than normal as we assist members with our new and improved services. Be sure to check back frequently, as we’ll be updating this page regularly.

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